Responsible Gaming
Gaming Should Be Entertainment, Not Income
At The Candle Chef, we're committed to promoting responsible gaming. Online gaming, including Aviator games, should be enjoyed as a form of entertainment only—never as a way to earn money or solve financial problems. Please play within your means and remember that the house always has an edge. Gaming outcomes are determined by chance, and losses are always possible.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to participate in gaming activities on our platform. We strictly enforce age verification policies to protect minors. By accessing our gaming services, you confirm that you meet these age requirements.
Warning Signs of Problem Gambling
If you experience any of the following signs, you may be developing a gambling problem:
- Chasing losses: Attempting to win back money you've lost by gambling more
- Hiding gambling: Concealing your gaming activity from family, friends, or partners
- Loss of control: Being unable to stick to set limits or stop when you intend to
- Neglecting responsibilities: Prioritizing gaming over work, school, or family obligations
- Increasing stakes: Needing to bet more money to achieve the same level of excitement
- Borrowing to gamble: Taking loans or using credit to fund gaming activities
- Mood changes: Becoming irritable or anxious when unable to game
- Lying about gaming: Deceiving others about the amount of time or money spent on gaming
- Failed attempts to quit: Making unsuccessful efforts to reduce or stop gaming
If you recognize any of these signs in yourself or someone you know, seek help immediately.
Self-Help Tools & Safeguards
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount of money you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss threshold to protect your finances
- Session Time Limits: Restrict the duration of your gaming sessions
- Reality Checks: Receive periodic reminders about how long and how much you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities if you feel you're losing control
Contact our support team to activate any of these tools on your account.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Below are reputable organizations offering support:
India & South Asia
- AASRA (Association for Social & Rural Awareness): Mental health and addiction support services in India
- iCall: Crisis intervention and emotional support helpline (9152987821)
International Support
- National Council on Problem Gambling (USA): www.ncpgambling.org | Helpline: 1-800-522-4700
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
These organizations offer free, confidential support and resources to individuals and families affected by problem gambling.
Need Help?
If you or someone you care about is struggling with problem gambling, please reach out for help today. There is no shame in seeking support. Professional counselors are available to assist you in overcoming gambling-related challenges.
Remember: Gaming should be fun. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.
Contact our responsible gaming team at any time, or reach out to one of the support organizations listed above.